What You’ll Learn:
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Master hybrid learning models for maximum impact
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Personalise content to skyrocket member satisfaction
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Create truly accessible and inclusive experiences
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Harness cutting-edge tech for unparalleled engagement
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Measure success with next-gen metrics
Why Attend:
Speakers
Olena is the Founder and Principal Consultant at MemberBoat, a digital marketing agency dedicated to helping professional associations, industry bodies and other membership organisations embrace emerging digital marketing tools and simplify their journey to digital transformation. With an extensive background in services marketing, over the past decade, Olena has worked with a number of professional associations around the world. The focus of her work has been on member engagement, marketing and communications, digital strategies and technology implementation.
Chintan Bharwada is the General Manager of Education and Business Development Strategy at the Australian Association of Social Workers (AASW), Australia’s peak body for social workers. He spearheads initiatives to advance social workers’ professional development, strengthen their skills and capabilities, and elevate their recognition nationwide. Chintan and his team work closely with organisations of all sizes, as well as state and federal government departments, to strengthen the profession.
Chintan also oversees the departments responsible for developing and delivering specialised intellectual property, content, and a wide range of programs, including bespoke, in-house, on-demand, virtual, and in-person offerings.
With over 20 years of experience in strategic management across the higher education, government, and professional association sectors, Chintan is dedicated to building strong partnerships, delivering value to members and stakeholders, and fostering opportunities for growth and innovation.
Billie Cox is an accomplished leader with over a decade of experience driving business growth, operational excellence, and member engagement across industries, including higher education and the not-for-profit sector. As General Manager at AUSactive, she has led significant transformations, including rebranding and strategic initiatives that expanded membership and enhanced the member experience.
Billie specialises in developing hybrid learning models, personalising content through data analytics, and designing inclusive programs for diverse member groups. She has successfully implemented new systems and digital credentials, providing flexible, accessible education and resources for all members. Known for her creative approach, Billie uses analytics to measure and improve engagement, ensuring member needs are at the forefront of strategic decisions.