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D2L Services and Support

Harness the Power of Partnership

Whether you’re a first-time or a long-term customer, we’re here to help. From platform migration to course design and everything in between, our customer success, services and support teams personalize success at every step.

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Expert Help Whenever You Need It

Get the most out of your D2L learning solution with a partnership experience tailored to your needs. We’ll work alongside you, helping bring your strategic vision to life faster than you thought possible.

Why D2L?

Over the past 20 years, we’ve helped thousands of customers achieve unprecedented success while avoiding common pitfalls. We tailor our guidance and strategic expertise to your needs so that you can get the most out of your D2L learning solutions and hit your learning goals faster than you thought possible.

  • Upgrade your learning platform with ease

  • Empower your team and get them up and running quickly

  • Create innovative and engaging learning experiences

  • Gain unmatched data guidance aligned to your goals

  • Close technical gaps within your organization

We Take Your Needs To Heart

We Take Your Needs To Heart

Sure, we’re experts at what we do. But we’re also known for our heart, hustle and relentless pursuit of educational excellence—and we do it all for you. That’s what makes our services great.

But don’t take our word for it.

  • 300+

    In-house multi-disciplinary educators, Brightspace experts, and industry professionals are ready to help you tackle just about anything.

  • 96.2%

    Customer satisfaction score.
    —D2L CSAT Survey 2021

  • 6.6x

    Higher usage in the first two years when customers include learning and strategy consulting as part of their onboarding process.

  • 3.4x

    Higher login growth in the first two years when customers include learning and strategic consulting as part of their onboarding process.

They made the impossible happen. It was a miracle and a true game changer for the company. Back then, it was an employee three days a week to do this task. Now, with the growth we’ve had over 11 years, it’s easily a week to a week and a half worth of time to do just this one task that is completely automated due to customization.

 – Connie Ryan, Founder and President, Professional Development Institute

We’ve been able to do a lot of great things with D2L and the service I’ve gotten from them. It’s just been tremendous.

 – Joy Karavedas, Senior Director of Research and New Program Development, Orange Lutheran High School

Get the Most Out of Your Partnership With D2L

Our team is standing by, ready to help.

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