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  • 35,000
    online courses were migrated and 1,500 faculty members trained within six-months
    Algonquin College Logo
  • 53%
    reduction in course creation costs, driven by Ultimate Medical Academy’s change management strategies
    UMA Logo
  • 18%
    increase in program completion rates
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Setting You Up for Success

D2L’s in-house experts will partner with you to achieve your goals and build a unique learning environment tailored to meet your needs. Our multidisciplinary team provides consultation, strategic guidance, training and support from the beginning of implementation to beyond post-launch.

Kick-Off

Strategic
Planning

Change Management

Technical Implementation

Training

Launch

Let Us Do the Heavy Lifting

Our personalized onboarding and launch experience will ensure you have everything you need to succeed. Starting with a personalized transition plan, we’ll work together to get your learning programs up and running quickly and efficiently.

Personalized Implementation

We are focused on setting you up for success and seeing early returns on your investment. We’ll build your personalized plan and extend our services and support to meet your unique requirements.

Simplified Migrations and Integrations

Our technical experts will ease your onboarding experience by showing you how to migrate and integrate your courses into your existing ecosystem.

Effective Change Management

Working together, we’ll define your goals, provide strategic guidance and recommend best practices to help you successfully navigate your digital transformation journey.

Impactful Training

We offer a variety of training consultations and on-demand resources so you can select options best suited to successful onboarding. Take it a step further with private training tailored to your needs.

Customized Support

Ensure your success continues with a partner and support team that helps you stay on track every step of the way. We offer flexible support options to suit the needs of every Brightspace user.

Expert Help, How Ever You Need It

Explore offerings created specifically for you.

Faculty

Administrators

Leadership

Faculty

Give Educators More Time to Teach

Ease the transition with our seasoned insight, approach and resources.

  • Get up to speed faster than you thought possible with on-demand training built by former educators.
  • Add flexibility and accessibility to your support with real-time, around-the-clock help in multiple languages.
  • Embed D2L Lumi Chat, an AI-powered contextual help tool within Brightspace to provide personalized support to every user.
  • Increase user adoption and engagement by reducing support wait times and offering a customized self-serve help portal.

Administrators

Advance Learning Goals Faster

Our team of experts will guide you using best practices and experience gained from working with multiple organizations and institutions.

  • Confidently navigate course migrations, system integrations, student information systems (SIS), single sign-ons (SSO) and more.
  • Train your internal team with the skills to create engaging online courses.
  • Access personalized help and support built for administrators.
  • Get 24/7 environment monitoring and resolve technical issues quickly with a support team that’s uptodate on Brightspace.

Leadership

Transform Onboarding Into ROI

By investing in a thoughtful onboarding process, you’ll set the foundation for greater implementation success and lasting impact across your organization.

  • Receive tailored implementation, training and change management strategies designed to meet your unique organizational needs and goals.
  • Accelerate adoption with custom communication approaches and marketing materials that resonate with your audience.
  • Leverage actionable insights from your support data to enhance decision-making and operational efficiency across teams.
  • Regularly review case trends to identify areas for improvement, ensuring your support experience evolves to meet changing needs.

What People Are Saying

The implementation was amazing. The D2L team was always responsive and always found a solution. Brightspace was the easiest software-as-a-service implementation we’ve ever 
dealt with.
Stephanie Miesch Lead Trainer,
Colliers Project Leaders
Stephanie Miesch headshot
If you don’t have a partnership with teh vendor, you don’t succeed with the implementation. We went from nothing to everything in record time. We wouldn’t have succeeded without D2L.
Gerry Fulbrook AVP of Academic Technologies,
Southern New Hampshire University (SNHU)
Gerry Fulbrook
The next step was to migrate all 35,000 of our online courses to the new solution. D2L Laid out a detailed roadmap for our implementation and helped guide the training of our 1,500 faculty members within the timeframe.
Dr. Patrick Devey Dean of the Centre for Continuing and Online Learning, Algonquin College
Patrick Devey

Frequently Asked Questions

  • As your partner in learning, our onboarding process is focused on setting you up for success and helping you see early returns on your investment. Our team consults and guides you through the changes needed for the adoption and engagement of your learning platform, from onboarding to launch and beyond.

  • D2L provides expertise in change management and program evaluation, and has helped many organizations with the transition to Brightspace. They’re big picture specialists, who can provide clarity on the needs of the organization as a whole. Their breadth of knowledge, formal training and real world Brightspace expertise can help your organization reach its goals.

  • As a learning company, our training approach is centered on how people learn best. Our thoughtfully crafted training services offer convenience and flexibility, providing access to a variety of resources designed to support progressive, bite-sized learning both synchronously and asynchronously.

  • Our support packages are convenient and flexibile. With options available for both end users (learners, faculty and staff) and LMS administrators, we’re there to provide quick resolutions to questions and challenges no matter where or when they arise.

Related Resources

Let’s Onboard and Launch the Future of Learning Together

We’re ready to help you reach your learning goals.

Let’s Talk
Vanessa Cox
Vanessa Cox The quality of support has been fantastic; we could easily have been overwhelmed as such a small team, but we never feel alone with the D2L support team on our side. Vanessa CoxDirector of Online LearningUniversity of Dallas